Tenant Services

30 Years of Finding Your Perfect Property in Newcastle Upon Tyne

Whatever your needs, whether you’re a Student looking for accommodation while you study, or a Professional looking for a the perfect apartment in Newcastle we have a package to suit you.

Here at HM Residential we pride ourselves in providing the very best advice, the very best service to our tenants, and we work very hard to help you find the perfect home for your needs.

The Right Home

At HM Residential we want to help you find your perfect home, and that means getting to know a little about you as a person: your likes and dislikes and the things that are important to you.

Great Selection

With over 3,000 registered properties we constantly have a great selection of homes coming available, and we endeavour to find the perfect home for you. We will never try to lever you into a home that you don’t feel is suitable for you.

Local Knowledge

We live here and we enjoy all the local amenities, so whatever your lifestyle we have the local knowledge to advise you on the very best places to go.

Sharing a Home

Perhaps you would like to share a home with similar, like-minded people. In this case you want to find an agent who will understand the dynamics of a household, and who will introduce you to your housemates to ensure a smooth integration.

FIND YOUR NEW HOME WITH US

Students in Newcastle

Perfect for Local, national & international students

  • It has never been easier for students to find a great place to live.
  • Great accommodation choices; something for everyone.
  • Multiple options to find housemates who’ll become friends.
  • Security deposits and guarantors usually required.
  • Advice on the local area and the social do’s and don’ts of local life.
  • Break down understanding barriers with our multi-lingual team.

How do I get started?

We'll guide you through every step of the way

What's required?

  • We carry out legal and Home Office checks to secure your tenancy.
  • We will undertake references.
  • We are required to obtain full proof of identity for all tenants.

LHA & UNIVERSAL CREDIT

LHA

LHA or Local housing allowance is a method of calculating housing benefit going towards you rent, if you have a private landlord.

If you rent from a council or housing association or have shared ownership, different rules are used to calculate your housing benefit.

UNIVERSAL CREDIT

Universal Credit combines government benefits into a single monthly payment. It replaces six other government benefits.

You can qualify for Universal Credit if you are on a low income or are out of work. You must also have less than £16,000 in savings.

You need to apply online, and there is a helpline for new applications. Please note that you may need a guarantor when renting a property.

HM Residential - The Very Best in Agency Service

LHA RATES

There are five LHA rates:

  • Shared Occupancy
  • 1 Bedroom
  • 2 Bedrooms
  • 3 Bedrooms
  • 4 Bedrooms

This doesn’t determine what property you can rent, only the amount of LHA you can receive.

LHA & AGENTS

Your Landlord or their agent can apply to have the LHA element of your benefit paid directly to them. Remember you will need to arrange to pay any top up amounts if your rent is not fully covered by the LHA.

WHICH HOMES ARE AVAILABLE?

Landlords will let their properties to tenants they feel will pay their rent on time and look after the property. Landlords and Agents should not discriminate against you simply because you are receiving benefits.

WHAT NEXT?

It really is quite simple:

  • Find the home where you would like to live on our website
  • Pop in to our offices with your ID and Benefits documents
  • We’ll walk you through the process
  • Valuation Request
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